2nd Line IT Support

Are you looking for a new and exciting challenge, with a forward thinking organisation within the high tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a 2nd Line IT support, working at our busy head office in Stalybridge.

About us

We have successfully supplied to the Aerospace industry for over 40 years.  We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first time solutions and going the extra mile to delight our customers

About the opportunity

This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment.  We have a strong focus on developing our people with the potential to further your career.  Our salaries are competitive and we have purpose built sites that offer free car parking. 

This exciting role would involve you covering most aspects of IT support, resolving escalations from 1st Line support team and escalating up the line when necessary.

Naturally you will have the ability to manage your own workload and have a proven track record working in an IT support role.

You will be a strong communicator and have the ability to communicate at all levels from site engineers to board directors.  

It is essential that you have worked with the following IT systems:

  • Microsoft Server 2008/2012 R2/2016

  • Exchange 2010/2016

  • Server and Datacentre hardware

  • Active Directory

  • Group Policy

  • Windows 7/8/10 clients

  • Backup and DR solutions

Ideally you will have worked with the following systems and have qualifications in Microsoft Products and networking products, however full training will be given to the right candidate.

  • VMware/Citrix virtualisation/remote access technologies

  • Anti-Virus/Anti-Malware products

  • General Networking including VLAN/LAN/WAN technologies

  • Firewall configuration

  • SAP Basis & Other SAP Modules like MM, PP, SD, FICO

If this sounds like the ideal opportunity for you then please apply for this role through the careers page, quoting the job title in the subject header and attaching your CV.